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Client Relations Zone Operations, VCI Signature Series Monographs, Catanzaro, 2009
Client Relations Zone Operations, VCI Signature Series Monographs, Catanzaro, 2009

Client Relations Zone Operations, VCI Signature Series Monographs, Catanzaro, 2009

Price Before VIN Member Discount:$45.00
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ISBN:CAT2003

Feature:

31
Note:
This Signature Series title will be sent to you via email as a zipped (compressed) file of approximately 2-4 megabytes in size. It will include the main document in PDF format (*.pdf), and 10-20 Tool Kit supporting documents in Microsoft Word (*.doc), Microsoft Excel (*.xls) and Word Perfect (*.wpd) formats. The email will come from [email protected], so ensure that your SPAM filter will not reject or block this email.

If you're the do it yourself kind of person, our management tools are what you're looking for. Our Signature Series® Monographs are detailed explanations and insights into the various management challenges you face every day. Each monograph presents practical and contemporary advice on a particular topic with an emphasis on developing solutions to your problems. All monographs include a Tool Kit in Word/WordPerfect and/or Excel, so you can readily customize them to fit your practice.

Each VCI Signature Series monograph is designed to stand alone, for the 'do it yourself' practice administrator, owner, or even the support a staff member who wants to help. The program development of Veterinary Consulting International consultation services has developed these resources and field tested them in over 2000 practices - they are time proven! Nevertheless, each monograph purchase includes one courtesy e-mail with a consultant from Veterinary Consulting International to discuss questions and/or diskette application considerations.By emailing [email protected], the person or practice who purchased the monograph can inform the VCI team of the monograph purchased and an e-mail liaison will be scheduled.

Client Relations Zone Operations — One thing is clear: Today’s veterinary practice will depend on repeat business more than ever to survive and thrive in a competitive market, and recovering lost clients and pets is a foundation to survival. This Monograph teaches you how to establish a system in the practice to recover those “lost clients and pets” without external promotions and utilizing the existing resources of the team. Encompasses Building the Bond-centered Practice Monograph. “Recovered Pet Program”, and “Recovered Client Program”. (Tool Kit includes medical record audit forms.)